WEBSITE ADA Accessibility

Updated: October 2020.


ADA Compliance

This refers to the American with Disabilities Act Standards for Accessible Design which states that all electronic and information technology such as website must be accessible to people with disabilities. We are already aware that buildings and rooms need to accommodate someone in a wheel chair, for example to get into a building a ramp or doorway that is accessible by wheelchair. Some rooms have lower observations hole sof seeing, this accommodates anyone who is in a wheelchair. Among other things, the American with Disabilities Act, ADA, ensures access to the manmade built environment for people with disabilities. The ADA standards have established requirements for the construction and alteration of facilities subject to the law.



Undefined strives to ensure that its services are accessible to people with disabilities. Undefined has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence. 


It is essential that the Web be accessible in order to provide equal access and equal opportunity to people with divers abilities. Accessibility supports social inclusion for all people with disabilities and well and other such as elderly.


Accessibility on makes available the User Way Website Accessibility Widget that is powered by a dedicated accessibility server.

The software allows to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1). 


What is 508, ADA, and WCAG? All three standards, 508, ADA and WCAG have the same goal in mind. To make electronic and information technology accessible to people with disabilities, color blindness, vision disabilities, hearing disabilities in a way that is comparable to the access available to others using a site. Universal Accessibility or UA refers to the design of product and services to be used by all people. Universal Access is a right enshrined in our constitution and the National Tourism Sector advocates strongly for this right. 


There are four major categories of accessibility. The web content accessibility guidelines (WCAG) are organized by four main principles, which state that contecnt must be POUR, which stands for: Perceivable, Operable, Understandable and Robust .


Enabling the Accessibility Menu

The accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety. 



Undefined continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities. In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan Https://

with User Way's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on

fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution. 


Here For You

If you are experiencing difficulty with any content on or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.


Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Undefined Customer Support as follows:



Phone: (800) 509-1480 

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Mailing Address

668 Industrial Park Dr. #4314
Manteca, CA 95337

Phone Number

(800) 509-1480

Business Hours

Monday - Friday 8am - 5pm PST